Welcome
Welcome to 1-Help Customer Service center. Not only we provide quality products but we provide excellent customer service no matter its before or after sales.
Features
- Staff reply in maximum 45 minutes, minimum 15 minutes.
- You can select to which department and which category to submit your problem ticket, this is to ensure that all your questions will be answered correctly by the person that with their expertise.
- Whenever you submit new ticket or you ticket is reply by the staff, you will get notify by the email.
- Your message will be archieved so you can login anytime to check and follow the progress.
Other Service Platforms
1-Help Customer Service is not the only platform that we have offered to provide customer service, there are many other method else that you can reach us to if you have any enquiry, problem, question and any other purpose.
- You can check for the previous answered questions on the FAQ section.
- You can call our 24/7 cellular or office hour fixed line telephone.
- You can SMS to our 24/7 cellular.
- You can send email to our support and sales department using your favorites email account.
- You can use the feedback form to submit all your questions to the related category.
- You can use the Enquiry / Order Form to let us know more about the service & the product that you wish to purchase.
- You can get live support from us using the live support system or by instant messager.
- You can send snail mail to our company.
- You can request for face-to-face appoitment (only for big project).
- You can walk-in to our workshop.
For more contact methods please visit the page of Contact Us.
Staff Recruitment: Think you got all the knowledges and the best writting skill in the world to work as the staff of "1-Help Customer Service"? Well then tell us about it, email us at job@1stopweb800.com and get paid by answering customer email. |